This Privacy Policy describes how Vyra de Label (“we”, “us”) collects, uses, and safeguards your information when you visit vyradelabel.com or make a purchase.
Information we collect
When you place an order, we collect:
- Contact information — your name, email address, and phone number
- Shipping information — your delivery address and PIN code
- Order information — items purchased, prices, order date
We do not store your card or UPI details. All payments are processed securely by our payment partner, Cashfree Payments, who is PCI-DSS compliant.
When you browse our site, our hosting provider may automatically log standard web data such as IP address, browser type, and pages visited, for security and performance purposes.
How we use your information
- To process and fulfil your orders
- To communicate order status, shipping updates, and replacement requests
- To respond to your enquiries
- To comply with legal and tax obligations
- To improve our products, website, and customer experience
Who we share your information with
We share your information only with parties necessary to fulfil your order:
- Cashfree Payments — to process your payment
- Courier partners — to deliver your order
- Email service providers — to send order updates
- Government authorities — when required by law
We never sell your personal data to third parties.
Cookies
We use minimal cookies and local storage to keep your shopping cart between visits and to remember your preferences. You can disable cookies in your browser settings, but parts of the site may not work as expected.
Data security
We use industry-standard practices to protect your information, including HTTPS encryption, secure hosting, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to safeguard your data.
Data retention
We retain order and customer information for as long as required to fulfil the order and to comply with legal, tax, and accounting obligations under Indian law (typically up to 8 years).
Your rights
You may request access to, correction of, or deletion of your personal data by emailing vyralabel@gmail.com. We will respond within 30 days. Deletion requests may not apply to records we are required to retain by law.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with its effective date.
Contact
For privacy-related queries, reach us at vyralabel@gmail.com.